Recent Storm Damage Posts

How a Microburst Caused Major Flood Damage to a Dover Home

6/19/2019 (Permalink)

Storm Damage How a Microburst Caused Major Flood Damage to a Dover Home When the forecast is for storms, keep SERVPRO of Dover-Rochester at the top of your contact list!

SERVPRO Handles Microburst Flood Damage in Dover Home

Flood damage is one of the most severe water events that can happen to a residential or commercial property. This type of water rates as a category three or black water event and requires special handling due to safety and potential health issues, should always be professionally cleaned up. 

Our SERVPRO emergency response team mitigated flood damage in a Dover residence caused by an intense thunderstorm known as a microburst. These storms can drop several inches of rain in a short period and backed up drainage systems quickly. The result was groundwater collected around the back porch area and drained through the backdoor into a home caused water damage. 

The homeowner took actions before our arrival that assisted with a more positive outcome from the water intrusion. He moved furniture in the room away from the flood water as it entered and blotted up what he could to keep spreading at a minimum. When our technicians arrived on site a short time later, we immediately scoped the room and found the damage localized to a single area of the room. 

Water migrates and travels quickly through porous things such as carpet and padding, and even though the homeowner had blotted up a portion of the water, the carpet had taken on a large amount of water and was very wet and heavy. With the homeowner's permission, we cut the carpeting into the strips and discarded it as it was not restorable. 

We extracted the remaining moisture and dried the room using both air movers and air scrubbers with HEPA filtration to assist in removing any airborne residual odors left behind by the water. Once the room attained drying goals, SERVPRO technicians thoroughly cleaned and disinfected the room to get it prepped for the installation of new carpeting. 

Flood damage should be addressed as quickly as possible to limit loss, call SERVPRO of Dover-Rochester at (603) 743-4301, and our certified restoration specialists arrive within hours of your initial call because We're Faster to Any Size Disaster.

More about Dover.

Why SERVPRO is the Trusted Choice for Flood Damage Restoration in Rochester

5/30/2019 (Permalink)

Storm Damage Why SERVPRO is the Trusted Choice for Flood Damage Restoration in Rochester Spring and summer storms bring can cause flooding. SERVPRO of Dover-Rochester is always available for your flood damage restoration needs.

Get Effective Drying After Flood Damage to Your Rochester Home

River flooding is a common risk in cities close to rivers. Snow-melt runoff can also occur if the snow that built up in the winter melts in the spring. It can go across the topsoil since the ground may be waterlogged and contribute river overflow, leading to flooding damage. 

Flood waters can ruin your home and personal possessions in various ways. Therefore, you should seek restoration services promptly if there’s flood damage in your Rochester home. Water damage can decrease the value of your home because of the telltale signs, which is not something you want if you plan to sell your home. Although you can paint over the stains that flood waters can cause, a home appraiser can see or smell other signs of untreated water damage like warped drywall. 

Water damaged drywall should be removed and replaced so it can blend in well. The minerals and chemicals in flood water can also react with the pipes in your walls and floors, causing leaks over time. A competent restoration company like SERVPRO can help you prevent further damage in your home. We respond to emergency calls promptly and work fast to extract any water that may be present and dry a home and its contents. 

We have sophisticated equipment designed to extract water from a house and dry it. Our team precisely knows what to set up depending on each project. We can use submersible pumps if there’s a lot of standing water in your home. If only a small amount of water is present, we can use wet/dry vacuums to extract it. Our equipment is safe to use in homes built with different materials. We use different types of drying equipment like high volume air movers and desiccant dehumidifiers. 

Our SERVPRO team deals with real-time data obtained on the job site, meaning we make decisions based on accurate measurements. We do not guess how far secondary damage might have spread under floors or through walls. We can use penetrating moisture meters to gauge moisture inside wood framing, behind vapor barriers, and in structural voids. 

When there’s flood damage in your home, contacting SERVPRO of Dover-Rochester is the right decision. We’re available 24/7/365, and our helpline is (603) 743-4301. We’re Faster to Any Size Disaster.

Read more about Rochester here.

Did You Know That Floodwaters in Rochester Harbor Contaminants?

4/26/2019 (Permalink)

Storm Damage Did You Know That Floodwaters in Rochester Harbor Contaminants? Floodwaters contain bacteria from raw sewage and animal remains among others. Call SERVPRO to safely remove the water.

Preventing Contamination from Prolonging Effects of Flood Damage in Rochester

Flooding incidents present many problems that can leave your property uninhabitable after the waters recede. Among the problems likely to develop, is contamination if the process is not handled correctly, which can prolong the effects of a flooding incident unnecessarily. Hiring a professional to restore flood damage in your Rochester property can help manage contamination.  

Most of the contaminants left in a property after flood damage in Rochester originate far away if the incident involves rising waters. As the water flows over open spaces, it collects biohazards such as raw sewage and animal remains, pesticides, fuel oils, and industrial chemicals. Extracting standing water removes most of the contaminants, but some penetrate porous materials requiring extra steps for removal. Our SERVPRO technicians use EPA-registered disinfectants and professional cleaning agents to clean slightly porous materials such as wooden floors. We also remove highly porous materials such as carpets and pad, cutting them into small pieces for safe disposal.  

In addition to dangerous contaminants, floodwaters also soil properties by depositing mud, silt and other debris. Dirty water can also stain fabrics, walls and other surfaces. Our SERVPRO technicians use advanced washing equipment including pressure washers, multi-surface scrubbers and upholstery machines to clean different areas affected by the flooding incident "Like it never even happened."  

In some properties, especially the older ones, flooding can expose the occupants to dangerous materials. If the water penetrates the floor to reach subfloors, there might be a need to remove the top layer. Removing old floor tiles to dry subfloors can lead to asbestos exposure. Our SERVPRO technicians understand the risk posed by such a dangerous compound, so we check for its presence in floor materials and joint compounds. We are also equipped with the right PPE, Personal Protective Equipment, to ensure safety during removal. We also observe OSHA standards for safe disposal.  

For safe removal of debris from flood-damaged properties in Dover and Somersworth areas, call SERVPRO of Dover-Rochester to assist. You can reach us at (603) 743-4301 any time.

Read more about Rochester here.

Is the Snow Outside Damaging the Inside of Your Rochester Home?

3/20/2019 (Permalink)

Storm Damage Is the Snow Outside Damaging the Inside of Your Rochester Home? Excessive snow can cause roofs to collapse,bringing water damage inside your home.

Flood Damage Crews In Rochester Discuss Problems Associated With Blizzards

During the winter time in Rochester, storms can wreak havoc on your property. Sometimes blizzards can occur which can cause severe flood damage to your home. A blizzard is a vicious winter storm that brings about a combination of snow, wind and poor visibility. According to AccuWeather, the National Weather Service's official definition of a blizzard is a storm that brings with it snow, winds over 35 miles per hour and visibility of a quarter mile or less for more than three hours. The blowing snow conditions some of these storms cause can hurt your structure and force you to reach out to a professional flood damage restoration company such as SERVPRO.  

Cold, winter weather can bring about many conditions that can cause many building problems. During the winter in Rochester, flood damage occurs quite frequently.  Winter weather can cause your water pipes to freeze and make them burst and spill water all over your house. Excessive amounts of snow can also ruin structural components that make up your home. If the snow that falls is extremely wet and it accumulates quickly, the weight of the snow can overload your exterior structure. Sometimes, snow can build up on your roof and possibly cause it to collapse.  

If the snow sitting on top of your building gets too thick, cave-ins can take place which can create a hole in your structure for moisture to enter. If the interior of your home gets exposed during a snowstorm, snow can get inside and negatively affect your building materials and contents. Once the snow melts inside your warm home, water damage can start to build up in your dwelling's interior.

If water starts to affect any of the objects inside your home such as your carpet or furniture, it is wise to reach out to the professionals at SERVPRO. Our highly trained team has experience restoring buildings with all types of problems. We are good at helping you with any disaster and making your home seem "Like it never even happened."  

If you suffer from problems after a blizzard, call SERVPRO of Dover-Rochester at (603) 743-4301 any time of the day.

Rochester is known as the Lilac City.  Read more here.

Rochester Homeowners Rely on SERVPRO for Flood Cleanup and Restoration

1/23/2019 (Permalink)

Storm Damage Rochester Homeowners Rely on SERVPRO for Flood Cleanup and Restoration Ice Dams and Storm Damage in Rochester? Hurry Up and Call SERVPRO

Ice Dams Cause Flood Damage in Rochester

When the winter months are at their coldest, we tend to worry about the most immediate needs. Shoveling the driveway, making sure our heat works properly and watching our steps to avoid any icy patches. However, we may not be aware of the flood damage that may be brewing right over our heads. When the ice on the roof melts and freezes again, it creates what is called “ice dams,” which left unattended can cause water to flood your attic and leak along your walls, all of which could lead to expensive repairs.

Flood damage to your home in Rochester, as caused by ice dams, can be partially prevented by keeping your gutters clean and avoiding any exhausts from exiting into the attic. Insulation also plays a key role in maintaining proper temperatures, so ice dams are not created. So it is essential to be vigilant of that too. Regardless, sometimes even the best homeowners are not able to avoid the flood that can happen as a result of ice dams and they may be in need of professional help. This assistance is where SERVPRO becomes your greatest ally in restoring your home back to the way it was.

Being a homeowner, you may be tempted to try your hand at the drying process, but it is best to call in a team of experts such as ours. Aside from drying your attic and walls, our SERVPRO team can inspect the structure of your house and determine whether additional repairs are needed. Our specially trained technicians are also able to determine the equipment best suited to navigate the limited space in your attic while achieving the desired results. Our team can work on salvaging insulation if possible, and disposing of those materials that may pose a health hazard for you and your family.

One of the benefits of reaching out to a team of experts is the number of techniques at our disposal. Do not be surprised if our SERVPRO technicians decide to drill small holes into your walls as part of the injectidry process. With this process, we can use these small weep holes to efficiently move the air and heat through the wall cavities and attic space to achieve moisture reduction, which is essential in safeguarding the structural integrity and health of your home.

Whenever you experience flood damage to your home in Rochester, call SERVPRO of Dover-Rochester at (603)743-4301. We are available 24/7 to make you feel "Like it never even happened."

Here is our beautiful town.

Little Known Facts About Flood Damage in a Dover Home - and Why They Matter

10/21/2018 (Permalink)

Storm Damage Little Known Facts About Flood Damage in a Dover Home - and Why They Matter When flooding overwhelms your living area, it is time to contact SERVPRO for water removal and remediation services.

Your Home can Become Unsafe Because of Flood Damage in Dover

No matter how low a flood in Dover reached, a flood of any height damages the lowest part of your home. Your floor becomes the hardest hit during a disaster involving water, often rendering it unsafe as well as ugly. Not only is the potential for softened, weak areas high, but debris adds to the unsafe conditions.
Homeowners who own property that suffered flood damage in Dover need a company with experience in mitigating such disastrous effects. SERVPRO technicians perform both mitigation and cleaning to get homes ready for the reconstruction needed after a flooding event. Without this, reconstruction cannot take place. Crews need to work in safe conditions that are also dry and secure. Power tools and saturated floors do not mix well.
SERVPRO ensures that your home's condition becomes safe enough for the necessary work to commence. We accomplish this by setting up the equipment to restore a dry and arid state. This equipment includes handheld extraction units that pull water out of small areas, including inside closets and cabinets. Because we remove walled sections wherever the flood occurred, we do not need to drill drainage holes. However, like all materials, we save everything that we can for reinstallation later. This can include plastic or hard rubber baseboards.
We get all of the different flooring types cleared out and removed, along with other damaged materials. Airing out the interior of your residence so that we restore normal moisture content levels means getting closer to starting reconstruction work. Because microbial infestations happen in a short time after a catastrophe involving water, and flooding carries a high number of these microbes into your home, we work as quickly as possible.
We use desiccant machines inside enclosures we build specifically to dry out personal belongings, clothing, and smaller household furnishings. We also use hydroxyl gas in these enclosed areas. This treatment not only eliminates microbes, but it also gets rid of any odors lingering on such items.
SERVPRO of Dover-Rochester is ready, 24/7, to help your family successfully recover after flood damage harms your residence. Call us at (603) 743-4301 so we can begin getting things back to normal in your home, “Like it never even happened.”
Click here for more about Dover.

Keeping The Dampness Away After Flood Damage In A Somersworth Home

8/23/2018 (Permalink)

Storm Damage Keeping The Dampness Away After Flood Damage In A Somersworth Home Flooding and other intrusive water can damage a Somersworth home rapidly, showing visible signs immediately.

Keeping The Dampness Away After A Flood

Flooding and other intrusive water can damage a Somersworth home rapidly, showing visible signs immediately. Other damage that continues unabated within the hidden areas of a home's interior cavities can lead to severe infestations of microbes, allow insect pests to nest and burrow in softened materials, and create unwanted odors.
Residents in Somersworth might find that elevated humidity in their home continues to occur after they experience flood damage to their property. This can happen when small pockets of moisture in your home go undetected. One common location is lower surfaces in basement floors. SERVPRO's IICRC-certified technicians can get these areas dry for you and protect your home from the continued negative effects of damage from flooding.
Water that continued to seep into damaged areas of your home's basement after a flood can smell particularly dank because of the additional odors picked up from the soil underneath your home. Even though the soil can act as a filter, the water's odor and still smell foul, even though it no longer smells like floodwater. The soil around homes that experienced flooding can become so saturated their foundations sometimes move. The pressure can become extremely intense.
If flood damage seems to revisit your home again a short time after mitigation workers complete the initial work, we can help restore your home, so odors and continued damp conditions no longer occur. Desiccant machines can prove highly effective in these situations, as can our air scrubbers. Our Odor Control Technician (OCT) can run machines that produce either ozone and hydroxyl gases to eliminate odors from further bothering you and your family.
Eliminating dangerous excess moisture in your home accomplishes more than hindering the growth of microbial and other infestations and keeping your home smelling normal – it also protects occupants from inhaling damp air. SERVPRO technicians can quickly remove any additional materials damaged by this leftover flood damage, test and treat for any microbial activity, and also use different odor-controlling techniques that leave your home smelling “Like it never even happened.”
SERVPRO of Dover-Rochester understands that flood damage can cause ongoing nightmares for residents, but we are here to help. SERVPRO is locally owned and operated, and we care about our neighbors and want to make sure the families in our community live in homes free of problems. For more information call us at (603) 743-4301 24/7, every day of the year.

Click here for more about Somersworth.

When the Dam Near Your Rochester Home Breaks During a Storm and Causes Flood Damage

7/20/2018 (Permalink)

Storm Damage When the Dam Near Your Rochester Home Breaks During a Storm and Causes Flood Damage Flooding in Your Rochester Property? Call SERVPRO for Water Removal and Restoration

Volumes of Floodwaters in Rochester Properties? Call SERVPRO for Immediate Assistance and Water Extraction 

Having the East End Dam in your city can be useful for a variety of reasons, including drinking water and preventing flood damage to the area around the river. However, if a substantial rainstorm hits and the dam becomes overwhelmed and breaks, the water has no other option than to go into the river and cause floods.

As the rainstorm goes on, more and more water can creep into the lower level of your Rochester home and cause flood damage. By the time the storm is over, the mudroom of your home can be flooded up to your knees, and part of your stairway could be submerged. The best thing that you can do for your home, at this point, is to call for professional help as soon as possible.
SERVPRO makes it a priority to be at your home within hours of your call. We understanding that working fast prevents further damage. The timing makes all the difference. If we were to wait too long, your home could develop mold issues. The sooner that we get to your home and remove the water, the better. We're Faster To Any Size Disaster.
Depending on the volume of water that has made its way into your home, our technicians can bring equipment adequate to handle large or small amounts. If your home is suffering from an overwhelming amount of water, we can bring truck mounted pumps, wet/dry vacuums, and extractors. If the volume is small, SERVPRO can redirect the water away from your home while our technicians remove the water.
After removing the water, SERVPRO can investigate your belongings in the area and dry them out using tools such as dehumidifiers and air movers. To help prevent mold growth, we must return your home to an acceptable level of dryness, including your belongings. Shoes, jackets, and scarves can especially become mildewy if exposed to moisture for an extended period. Organic fabrics are a prime food source for fungi proliferation.

Dial (603) 743-4301 to get in contact with SERVPRO of Dover-Rochester. No matter the time of day or night, we are always available and ready to take your call.

City information by clicking

How Clogged Gutters Can Lead to a Flood Damaged Dover Home

6/5/2018 (Permalink)

Storm Damage How Clogged Gutters Can Lead to a Flood Damaged Dover Home SERVPRO Says: Clean Gutters Help Prevent Flooding in Dover Area Homes and Businesses

SERVPRO Advises on Prevention of Unnecessary Flooding to Your Home

The average homeowner has little idea about the implements that have gotten installed to divert water away from their Dover home. In fact, most of the homeowners in the area do not realize the importance of these devices until they stop working partially or entirely. The result from pooling water is often an influx of pressure against your aging home, testing its abilities to prevent this water from entering in through weaker areas. This battle is not always one that your house is going to win.

While there is very little that a homeowner can do to provide preventative maintenance and care to a french drain system circling their house, the gutter system is a different story. Ensuring that your gutters around your Dover home stay clear of debris and blockages can be a significant stride towards preventing flood damages. Failure to maintain this water diversion system can lead to pooling in the gutter, spilling down siding and adding a substantial amount of collected water against the sometimes vulnerable foundation. Ultimately, this requires water removal services by our SERVPRO professionals.

If you have already experienced the damage from a flood in the lower levels of your home, time is of the essence to get the right professional restoration team on the task. The faster you call, the faster our SERVPRO response team can dispatch technicians and equipment to preserve the contents of your home and prevent the problem from getting worse.

A thorough inspection reveals where our professionals must extract water from, the affected areas of your home and what must happen to restore these areas, and finally, the source of the damage. Locating the source can allow our technicians to repair this damage with hydraulic cement if possible, preventing further water penetration from these same points.

Water diversion systems exist to keep your home better protected from storm-driven and ground flooding. If you already face these damages, consider our SERVPRO of Dover-Rochester restoration specialists to help you to overcome the hurdles towards bringing your home back from this water loss incident. Give us a call anytime at (603) 743-4301.

Local government info by clicking

Electrical Safety During Flood Damage Restoration in Your Rochester Home

4/18/2018 (Permalink)

Storm Damage Electrical Safety During Flood Damage Restoration in Your Rochester Home SERVPRO Says Cut Your Power Source During Flooding of Rochester Properties

SERVPRO Says Safety First, Then Water Extraction and Cleanup

If you reside in an area of Rochester that is at high risk for floods, there are measures you can take to minimize the risks and prevent property damage associated with flooding. When you know heavy rains are coming, you can use sandbags to divert the flow of water away from your home. Rain gutters and other drainage systems installed in your home are a good idea as well. If you make sure to keep your gutters and downspouts free of trash, leaves and other debris, they can help divert rainwater away from your home. Maintenance is crucial for an effective drainage system.
Grading your lot so that ten or so feet of ground that surrounds your home is sloped at least six inches also helps to funnel rainwater away from your property. If disaster strikes, and you still are dealing with water and flood damage inside your Rochester home, it is imperative that you act quickly. Our staff at SERVPRO understands how important this is, so we do not waste time getting to your property once you call us for help.
In every water damage situation, environmental hazards are present. They can include structural, electrical, and waterborne hazardous materials. Water conducts electricity, so pairing water and electricity can be very dangerous. Potentially, there can be electrical hazards all over on a water damage job site. In the case of flooding, water can enter into the wiring system, so common sense is used when we deal with electricity.
The first thing SERVPRO techs check is the power distribution box. All the breakers are on the panel, or breaker box is turned off. If only part of your home was affected, we turn off the circuits that provide power to these damaged areas. It is especially crucial for us to do so if water is inside electrical outlets or wall cavities, or if any electrical outlets are located on the floor. We may even need to have a licensed electrician perform an inspection.
Sometimes, it is necessary to shut off the main power source where it enters your home. The power usually can be turned off at a meter found outside. Cutting the power at the meter may require assistance from the local utility company. SERVPRO provides portable and trailered generators for emergency use.

When SERVPRO of Dover-Rochester needs to restore your home in Rochester, Dover, or Somersworth after flooding, we ensure that the working environment is safe from electrical hazards. When you call us at (603) 743-4301 for help, you know you are getting an experienced and knowledgeable company doing everything we can to keep you and your family safe.

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Correctly Address Flood Damage In Your Rochester Home

2/26/2018 (Permalink)

Storm Damage Correctly Address Flood Damage In Your Rochester Home Flooded Basement in Rochester? Call SERVPRO to Mitigate the Storm Damage

That Means Call SERVPRO for Emergency Floodwater Removal and Even Advice

To correctly address flood damage in your home, you need to understand how the water entered and obtain the proper drying, restoration, and repair services. Despite what some homeowners say, basement flooding is a real possibility in any home, even for those that do not live near a floodplain or river.

It helps to understand that water runs from high to low-ground, which means that the basement of your Rochester home is most likely to receive flood damage. The main culprit in most basement floods is rain, where excessive amounts of water overload gutters, downspouts, and drainage systems, saturate the ground around your basement and push through your foundation.  

A suitably waterproofed basement in your home can protect you from suffering some damage. However, the slope of your yard and any installed landscaping, severely impact the effectiveness of drainage systems installed in your home. SERVPRO can inspect your entire property, giving valuable recommendations that help protect your home during flood events. You are not alone; our expert technicians can help discover existing problems and help you prevent significant damage or loss. We can offer our ERP Program le lessen the likelihood of significant storm damaging effects. We can even help you with your insurance claims paperwork.

If you find yourself facing flooding in your home, even after preparing as much as possible, SERVPRO technicians can help. Never hesitate to give us a call, time plays a severe role in the restoration process, making every minute count when dealing with water in your home. We can put advanced water removal equipment to work for you, using both portable hand-held and truck-mounted extractors to remove all unwanted water on your property.

SERVPRO can help make the complete drying, cleaning, disinfecting, and deodorization process as quick and efficient as possible. We put years of training and experience to work for you, utilizing hygrometers, dehumidifiers, fogging equipment and advanced cleaning methods to ensure quality results in your home after a flood. It is entirely possible for us to restore furniture, appliances and other household goods, including personal belongings that you might have thought you lost forever.

SERVPRO of Dover-Rochester provides quality cleanup and restoration services throughout Dover, Somersworth and surrounding areas. We provide our customers with full-service solutions to water, fire, storm, and mold problems anywhere on their property, 24-hours a day, 7-days a week, call today. (603) 743-4301.

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Resolving Flood Damage To Your Rochester Residence

12/22/2017 (Permalink)

Storm Damage Resolving Flood Damage To Your Rochester Residence While many Rochester homes have adequately prepared for the possibility of flood damage, there are no guarantees for any measures that you take.

Flood Damage To Your Residence

Rochester homes are no strangers to significant storms through certain parts of the year. The unfortunate side effect of a lot of these storms coming on a regular basis is the possibility of flash flooding. When the terrain is too saturated to absorb the rainwater, and it is coming at a steady flow, many homes can be within the path of significant flood waters that happen with very little warning.

While many Rochester homes have adequately prepared for the possibility of flood damage, there are no guarantees for any measures that you take. With the invasive nature of water to find any weak point in your foundation or structure of your home in general, there are no assurances that the precautions that you have taken are going to be enough. With the unpredictable nature of flash flooding, you can have a dire situation in a matter of just a few minutes.

Our SERVPRO technicians have seen all manner of flood damage and know the appropriate process it takes to successfully and completely remove the water from your home. Our foremost concerns rest on preventing the problem from getting worse while our restoration efforts are underway, so our technicians work to determine the entry point for the flood waters and prevent further penetration from this point. This process ensures that the removal efforts and subsequent restoration are both successful and completed as quickly as possible.

Removal of the pooled water is just the first step in our intricate restoration process. Our mission is to make it like the incident never happened, which encourages our SERVPRO professionals to take additional steps to assure that you are delighted with repairs and water damage restoration in your home.

Do not allow flood waters to ruin the contents of your house by attempting to get rid of the flood waters on your own. Our experienced staff can efficiently remove the water and restore the damages to your home. We leave it, in many cases, more secure than it was before against future flooding threats. Give SERVPRO of Dover-Rochester a call anytime at (603) 743-4301.

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Remediating Flood Damage in Rochester

10/20/2017 (Permalink)

Storm Damage Remediating Flood Damage in Rochester After flood damage, SERVPRO's first step is to complete an inspection of your home to properly mitigate the damage.

SERVPRO's Thorough Flood Damage Restoration Process

Being just minutes from the coast makes flooding a regular occurrence in Rochester. If it is not the storm itself, how it affects nearby creeks and Baxter Lake can cause millions of dollars in clean-up and repair costs each year.

Remediating the effects of flood damage in Rochester requires a quick response and trained personnel to put residents back to their homes as fast and safe as possible. To meet this demand, SERVPRO maintains a 24-hour response team. We have the latest in training approved by the restoration industry and access to a nationwide network of equipment.

We start each call with an inspection of the home. We check to ensure the power is off before entering the home in case the rising water compromised the electrical system. The inspector determines how high the water has risen to ensure our team has the proper equipment and how long the home has been under water.

Next, we take out the water. Our IICRC-certified technicians use commercial grade pumps to remove water over two inches in depth. For amounts lower than that we use water extraction wands to draw out all visible water. These same wands also draw out water trapped inside the carpets and floors. In most cases, we complete pumping out water in less than a day.

To try and preserve the carpets and floors, we remove the pad underneath for disposal. If there is no pad, we attempt to dry underneath the carpet using air movers and exhaust fans at opposite ends of the room or hallway to force warm, dry air across the surface.

For wood floors, we examine the floorboards for warping. Technicians drill several holes in the corners or remove a floorboard to perform a visual check. They insert a hose connected to an air mover to dry out underneath the floorboards if there is water present.

Carpets and floors take most of the damage in a flood, but SERVPRO of Dover-Rochester is ready to prevent the loss of structural property. If you need our services or have questions about what we can do to return your home to its pre-flood condition; call us today at (603) 743-4301.

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Will My Dover Home be Flood Damaged in the Next Storm?

9/20/2017 (Permalink)

Storm Damage Will My Dover Home be Flood Damaged in the Next Storm? If your home is at a lower elevation, it is more likely to experience flooding.

Three Reasons Your Home May Flood During a Rainstorm

New Hampshire has a relatively wet climate, meaning rain and snowstorms are frequent throughout the year. Why, then, do some cause flood damage in Dover, while other seemingly worse storms cause minimal damage? There are many qualities of a storm that contribute to its flood risk, and raw rainfall numbers can sometimes be misleading as a determiner of flood risk. While deluges do almost always cause some amount of flooding, even less than an inch of rain can potentially lead to significant flooding in the area. Here's how you can tell if your home might flood in a future storm.

Unstable and Saturated Soil

Saturated or unstable soil has significant potential to cause flood damage in Dover. When the soil has been upturned on a large scale or saturated with water, its ability to absorb and contain rainwater decreases sharply. Construction sites or past landslides near your home could increase the likelihood of your home flooding in future storms.

Home Elevation

If your home is on a hilltop, the chances of it flooding are much lower than other nearby areas. Conversely, SERVPRO sees an increased rate of flooding for homes at lower elevations or in flat areas. Homes that are higher relative to the surrounding area are less likely to flood. Note that raw elevation has little say in this, as even a home that is five thousand feet above sea level may still flood if most of the community is at a higher elevation.

Rainfall Levels and Location

Heavy rain is the most impactful factor behind whether your neighborhood floods and how severe the damage is, but the location of that rainfall can be equally important. Rain that falls directly on your home or uphill from it is likely to be much more dangerous than storms concentrated further away or on lower-elevation areas.

SERVPRO of Dover-Rochester is ready 24/7 to respond to reports of storm flooding in the local area. We get there faster and begin treatments sooner to help eliminate damage at its source. Call us at (603) 743-4301.

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Hurricane Matthew

11/21/2016 (Permalink)

Storm Damage Hurricane Matthew Two feet of water filled the downstairs of this apartment during Hurricane Matthew.

Our crews are finally coming home in time for Thanksgiving! They have been helping clean up in North Carolina after the mess Hurricane Matthew left behind.  This picture shows damage in an apartment building before we performed services. 

SERVPRO has the best Storm Team in the country, equipped to mobilize wherever disaster strikes. Our franchise is proud to play a part in helping people all over the nation in need of assistance.