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Some Steps to Water Cleanup After an Event in Rochester

11/15/2019 (Permalink)

woman on phone trying to clean up leaking pipe under cabinet Cabinets in your kitchen can quickly become damaged during a water leak. Contact SERVPRO for effective cleanup.

Cleaning Up After Cabinet Replacement in Rochester Kitchens

There are many situations in which the cost of restoring a particular material or damaged region of your Rochester home is more than it would cost to replace it. With a team of qualified general contractors in-house, in many instances, we can save our customers money with the available option of controlled demolition and reinstallation of areas like kitchen cabinets. Having a plan for water damage to these cabinets can provide your home with an efficient solution during a disaster. 

Though you might require water cleanup for your Rochester home in other areas as well, cleaning up after the demolition of your current cabinets and after the installation of the new units can help to make water losses “Like it never even happened.” Apart from saturated cabinets, other areas of your home must also get inspected and evaluated by our SERVPRO restoration team to determine if the cost of restoring the material or structural element is less than the necessary expense to replace it. 

The decision to replace cabinetry after a kitchen water loss often depends on the makeup of these units. Particle board with laminated veneer is an inexpensive cabinet option, often making replacement a cheaper solution than attempting to dry and recover damaged areas. Solid wood cabinets and other sturdier materials can cost much more to replace, which means that our restoration technicians would instead encourage restoration or refinishing. 

Dry vacuuming and cleaning surfaces are necessary steps to cleaning up pre and post-construction. Debris and loose particulates on the flooring and in the cavities behind the formerly installed cabinets must get cleared with vacuums we run through HEPA filtration systems to prevent the circulation of dust and debris throughout the household. 

We have a full division of licensed contractors able to help with advanced controlled demolition techniques to carefully remove only the portions of cabinets too severely damaged to restore cost-effectively. No matter what your water-damaged kitchen needs, let our SERVPRO of Dover-Rochester team help you. You can reach us 24/7 by calling (603) 743-4301.

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Our Certified Team Is Ready 24/7 To Restore Your Rochester Home After A Flood

10/30/2019 (Permalink)

Our equipment set up in a room drying the flood damage on the floor SERVPRO techs can move around contents to protect them from water damaging seepage and toxins. We have necessary equipment to restore your home.

Flood Damage Rochester – Staging Areas Save Time and Money

Flash floods can be devastating to the homeowner as well as the business owner. Water and debris are all over the premises. Personal belongings may be dirty, damaged, and contaminated with mud and contaminants carried by the floodwaters. These situations are challenging for everyone to manage. Many find the situation overwhelming.

SERVPRO has been providing flood damage restoration in the Rochester area for decades. We have dealt with almost every situation possible. Our team is highly trained to deal with floods, water damage, and restoration of your home or business.

Assessing the Damage

One of the first steps every crew chief at SERVPRO is trained to do is assess the situation. What is the extent of the flood damage, and are their areas of the home or business that remains undamaged? What equipment may be needed? He or she can also identify which of the members of our skilled team are needed?

Initial steps may include water removal using submersible pumps. Shovels and rakes may be needed to remove debris that has been carried into the building by the floodwaters. We also identify Items that can be recovered, cleaned, and returned to the owner. Some personal items may be too damaged to clean and restore. We record everything along with the planned action and disposition for future reference.

Identifying Staging Areas

A staging area for equipment needed on the job saves time and money. With the client's permission, an area can be identified for SERVPRO team members to utilize. We store all of the equipment needed for the job on the premises for easy access as needed.

Also, a second staging area is often prepared to store all items that can be cleaned onsite and saved for return to the restored area. We inventory these items as well. Clients who may need specific items from time to time can access their items as needed, making it very convenient for everyone.

SERVPRO can also set up staging areas on our premises as well if an onsite staging area is not available for use.

Call SERVPRO of Dover-Rochester at (603) 743-4301 for 24/7 service. We proudly serve Somersworth and the surrounding areas. We're Faster To Any Size Disaster.

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Did You Know That Furnaces Can Cause Soot Damage in Your Rochester Home?

10/21/2019 (Permalink)

soot damage on wall Puff backs cause soot damage to the walls. Clean your wall thoroughly before installing a new furnace.

Darkened Areas Around the Vents Show Soot Damage from Your Rochester Home's Malfunctioning Furnace 

Hearing the furnace start-up to heat your Rochester home lets you know your family is staying comfortably warm during the cold months. If you notice the area around vents and possibly the area around the furnace itself becoming darker, as well as a banging noise made by your furnace, you could be seeing signs of puff back.  

The evidence of puff back on your home's walls in Rochester looks like smoke damage from a fire. While the fire stays contained inside the furnace, at least at the beginning of your furnace's breakdown, the soot produced by the partial and incomplete combustion of fuels gets forced out of the confined space. Letting a furnace continue doing this can lead to a house fire, as the explosions inside a furnace only increase in size as the parts wear down more and more.  

Because puff back almost always means the furnace cannot be successfully repaired and instead, the homeowner needs to have another one installed before we start the cleaning process. Our building crew members can clean out your HVAC ducts and wipe down each of the vent covers at the same time our technicians clean the walls around each vent. 

Having everything cleaned up before your new furnace's installation includes soot removal from the ducts' interior walls. Soot removal prevents the new furnace from forcing anything leftover out and into your living space. Any soot in the air can cause health effects in the people breathing that contaminated air. Because the soot particles spray out of each vent every time the furnace starts a heating cycle, furniture and personal belongings near the vents can also become covered in a layer of fine soot. We can get rid of this and the odor it causes for you.  

If soot deposits remain adhered to the wall's surface for a long time, cleaning might not suffice. We might need to sand the surface and then prime it before repainting to achieve the best possible results for you. Our building crew is always ready to help out, wherever necessary, to make things “Like it never even happened” for you.  

SERVPRO of Dover-Rochester also mitigates smoke damage in Somersworth homes caused by puff back. To get your walls, ceilings, and the HVAC system clean again before you start up your new furnace, call us at (603) 743-4301. 

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Why Seek Professional Assessments In Rochester

10/10/2019 (Permalink)

One of our vans arriving to a home You can rest easy when our team arrives because we have the training, experience and tools to handle any job big or small.

Spotting the Potential Signs of Basement Water Damage in Rochester

When it comes to home maintenance, something that many homeowners want to avoid is dealing with water intrusion in their basement. However, there are times when leaks may go undetected. Whenever there is a hidden leak, it can bring on a great deal of severe damage to your property that might be irreversible if it is not caught soon enough. Instead of trying to tackle water damage on your own, working with the professionals at SERVPRO can help you to get results.

Even though the initial signs basement water damage in Rochester might be very subtle, SERVPRO has compiled a list of some of the little things to look for that may save you a significant dollar amount in repairs.

Floor or Foundation Cracking

Any cracks in the basement floors, walls, or the foundation may be a sign that water has been adding pressure to the structure of your home. Although a hairline crack might be harmless, they can grow larger and become a cause for concern. Should you notice that the walls are ever becoming displaced or shifting, SERVPRO wants you to know that it is time to call for an assessment as soon as possible.

Paint Bubbling or Peeling

Never assume that bubbling or peeling paint in your basement is just part of the aging process. Seeing the paint starting to peel off may mean that water damage is beginning to deteriorate your foundation. When this symptom is present, be sure to look for spalling of the cement or any salt deposits that start to accumulate. The spalling or flaking of the cement and efflorescence happen whenever water is present, so this is another red flag to look out for.

Musty Smells

Whenever a basement has a musty odor that you cannot seem to remedy by adding ventilation or using a dehumidifier, a more significant problem might be lurking; an undetected leak that is about to unleash a substantial problem at the ground level of your home. The odor may also be the result of mold spores, with the help of moisture, germinating into fungal colonies. Another issue that SERVPRO can remedy.

Should you detect signs that basement water damage in your home is developing, please call our team at SERVPRO of Dover-Rochester at (603) 743-4301. We can come out at your earliest convenience to get started with an assessment. You can reach us seven days a week, 24 hours a day!

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We Are Ready 24/7 To Restore Your Rochester Home After A Flood

9/24/2019 (Permalink)

parts of the ceiling in the floor of a home after a flood We showed up right away after ceiling tiles, soaked and whipped around the strong air currents, and needed a cleanup and partial demolition.

Why Trust SERVPRO to Perform Flood Damage Cleanup in Your Rochester Property

Floods are devastating because they ruin homes and belongings. Floodwater can bring dangerous pathogens and contaminants into your house that can cause health hazards. Another common problem is mold growth, and it can spread quickly. Cleaning and sanitizing the contents and structures of your property is a priority.

You can trust SERVPRO to perform flood damage cleanup in your Rochester home. Proper cleanup can prevent water-related health risks and secondary structural damage. Water saturation affects homes in the following ways:

Destruction of building materials

Floodwater can cause damage that can lead to structural instability. Wallboard can disintegrate, and wood may swell, rot or warp. Water can also undermine the structural integrity of the concrete. Floors, stairs, and roofs can even collapse.

Damage to interior design and household possessions

The silt and mud in floodwater can get your valuables dirty. Wall coverings and paint can peel off, and carpeting can stain and rot. Paintings, photographs, and books can become fragile.


Flood damage may contain medical, household and industrial hazardous waste (biological, chemical or radiological), debris and stray or wild animals like snakes and rodents.

Many parts of your home, including drywall, floors, walls, and the insulation system can absorb water. Addressing water damage quickly keeps it from getting worse. Our flood damage cleanup services involve removing excess water, cleaning up and drying the affected areas. We can use pumps to remove the water and air movers to speed up drying.

We can also evaluate your house and its contents to determine what we can decontaminate and restore and what we should remove and replace. Our technicians decide what to replace or restore based on the porosity of the material, pretest results, and nature of contamination.

Our SERVPRO team can also open assemblies such as flooring, stairs, walls, built-ins, and wall base areas to access pockets of saturation and eliminate contaminated components and materials that are unsalvageable. We remove construction components if necessary to clean, decontaminate, and dry interior wall surfaces and other inaccessible areas that floodwater has contaminated. Our crew also cleans and decontaminates salvageable materials. We can pressure wash structural components like floors and walls and then apply biocides to kill microorganisms.

Flooding often happens unexpectedly. SERVPRO of Dover-Rochester is ready 24/7 to help you with your flood damage emergency. Call us at (603) 743-4301 for quick restoration services in Dover, Somersworth, and neighboring areas.

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Locating and Repairing Rochester Clothing Store Plumbing Leaks

9/23/2019 (Permalink)

Window view of a clothes shop of womens clothes. We can turn your Rochester water damage back into a dream business.

SERVPRO can make sure that you have your Rochester business back in order from water damage.

Most of the time, Rochester businesses affected by water loss incidents do not have the time to waste in finding restoration contractors as well as the appropriate plumbing repair and construction specialists necessary. Clothing stores can be an even more significant challenge, as organic materials are present throughout the building that can facilitate mold growth if the situation does not get resolved quickly. From extraction and drying to plumbing repairs and potential rebuilding, you can count on our SERVPRO professionals to help.

Part of our recipe for success over the years serving the area is our ability to address nearly all of the immediate effects of water damage in your Rochester store no matter what the conditions. Being a ‘one-stop-shop’ for your recovery needs involves providing skilled technicians to address the pressing water loss effects like saturation and exposed fixtures in the building including your shelving and carpets, as well as general contractors that can navigate the needs of your structure to get the business back to its original condition right away.

When our SERVPRO professionals first arrive for the walkthrough with the owner, we must assess the scope of the present damage and begin to identify where the water damage originated. Our moisture detection tools like infrared imagery can often locate moisture pockets and identify what structural cavities have experienced the highest concentration of water damage beyond the surface. Without controlled demolition, this is the most likely point where plumbing breaches or leaks have occurred.

We can cut out portions of damaged drywall in this area to gain immediate access to compromised utilities. With our licensed contractors, we can then remove damaged portions of pipe and replace them when the plumbing gets exposed. Once repairs have gotten made, we can re-pressurize the lines inside to ensure other problem areas do not exist.

Between our skilled water restoration technicians that can protect your inventory of clothing to prevent further damage to our team of licensed contractors that can repair the plumbing and other structural concerns of the shop, our SERVPRO of Dover-Rochester team can help. Give us a call whenever you need us at (603) 743-4301.

To find out more about Rochester, click here.

Don’t Wait Call SERVPRO Right Away After Fire Damage In Somersworth

9/9/2019 (Permalink)

large kitchen counter fire emergency When fires start in the kitchen, the damage will affect your central hub and will need to be remediated properly. Call SERVPRO immediately.

Understanding Management of Soot Residues After Fire Damage in Somersworth

Most Somersworth homeowners have little experience cleaning up after a household fire. This lack of familiarity plus the reality that the residues left after a fire are incredibly toxic make calling in our team of the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians the sensible choice. Our education in the characteristics of different types of soots and how to safely and efficiently remove them transforms blackened and malodorous spaces to “Like it never even happened.”

Soot Residues Vary Depending on What Burned

Complicating fire damage cleanup in Somersworth is the need to evaluate the residues and select the appropriate products, tools, and techniques best suited for the particular kind of soot. A fire with one ignition site can spread throughout a home, consuming different kinds of structural components and contents as it moves. Soot is comprised of tiny, airborne particles of uncombusted materials that then settle on surfaces, horizontal, slanted, and vertical.

Paper and Wood Burn Fast And Hot

Dry wood and paper are common materials in any home. Their residues are ashy, light, and loose. SERVPRO Fire and Smoke Restoration Technicians (FSRT) use gentle brushing, dry sponges, and HEPA filter-equipped vacuums to clear the debris, often containing the work area with a negative pressure air scrubber to manage airborne contaminants stirred up during cleaning.

Low Temperature/Low Oxygen Fires Burn Slowly

Electrical shorts in cords or wiring and blazes that smolder in furnishings or fabrics create a thick, sticky smoke that deposits heavy coatings on surfaces. Our employees select ecologically responsible yet effective cleaners with wetting agents and surfactants to break up the residues. Agitative action helps remove the soot but needs to be done skillfully by SERVPRO technicians to avoid damaging the surfaces beneath.

Protein-Fueled Fires Evaporate Food and Grease

Many fires start in the kitchen, creating a different kind of soot that presents a significant challenge to clean. This kind of residue contained the solids left after oils, grease, and foods reach temperatures high enough to remove all moisture. The coating is thin and almost invisible but incredibly tightly adhered. It spreads far from the ignition site, seeking cooler surfaces upon which to settle. Removal often requires special solvents and abrasive products and tools to loosen the bonds. SERVPRO employees have the training and experience to strike a balance between effective residue removal and avoidance of surface damage.

Count on the highly-qualified team at SERVPRO of Dover-Rochester to carefully assess, plan, and implement removal of fire damage residues. Call us to set up an on-site evaluation at (603) 743-4301.

Click here to learn more about Somersworth.

Your Dover Home in Need of Cleanup and Restoration? Water, Storm, Fire, Mold Problems? The Solution Is SERVPRO

9/6/2019 (Permalink)

A Knight defending the castle (Dover Home) in the background with a blazing fire SERVPRO Protects and Restores Yor Dover Property after Fire, Storm, Mold, or Water Attacks. Let Us Be Your White Knight!

SERVPRO of Dover Rochester's Full Palate of Restoration Services

We are a locally owned and operated facility, meaning that the same team members that we dispatch to help Dover homeowners in their time of need share these communities with you. We can offer our rapid response time because our technicians have their homes and their lives here in the Dover, Rochester, and Somersworth areas. We have served our communities and their residents proudly for decades, and with our continued growth and progress in the industry, we can anticipate continuing to be a reliable force for our customers for many years to come. Our restoration services vary considerably based on the needs of your property, and we can offer practical solutions for water, fire, mold, and storm loss incidents.

While we cannot prevent initial fire damage in Dover homes, we do have effective and efficient strategies designed to save our customers time and money on the restoration work their property needs. This efficiency amid a crisis can get significantly attributed to our commitment to having the best equipment, products, and knowledgeable professionals to handle the task. We do not settle for base certifications and minimum requirements for our Fire & Smoke Restoration Technicians (FSRT.) We encourage our team to pursue continued educational opportunities in-house to help our customers with every phase of recovery from the time we first arrive.

Content management is a vital element to protecting your livelihood from the devastating force of a fire in your Dover home. While you might not be able to entirely avoid soot and residue exposure, or harsh smoke odors, we have a team of dedicated technicians specially trained to handle items removed from your property. In our climate-controlled facility, we can address soot cleaning, deodorization, and other restorative practices to protect your possessions.

We understand how fast effects like odors and soot can spread throughout a Dover home, so we arrive quickly to begin mitigation – which starts with establishing containment barriers. Limiting the spread of these effects helps to maximize cleaning and restoration efficiency, which can help you get back into your home much faster than you might have anticipated.

One of the most common places that our SERVPRO team contends with mold growth in Dover homes is the cellars and basements of these structures. On account of inadequate ventilation, air circulation, and natural sunlight, a damp subterranean level can be a breeding ground for a higher concentration of damaging mold spores. While we cannot promise to remove all of the naturally occurring mold spores in your property, we do have effective strategies to remove mold colonies and help to restore the damages that these organisms can cause to your home.

Depending on the severity and spread of these impacts within your Dover home, mold damage must get addressed swiftly. We have a team of qualified Applied Microbial Remediation Technicians (AMRT) accredited through the IICRC that arrive equipped with the latest strategies, techniques, products, and tools to manage this harmful condition. With our commitment to having the most knowledgeable remediation technicians in the area, we have regular additional training and coursework available in our facility and online to improve how confidently our technicians can respond to these emergencies.

From mold developing in the basements of Dover homes to many of the large commercial structures throughout our area, there is no remediation task too large for our professionals to handle. We have effective colony removal strategies, including media and soda blasting that can protecting the substrate of hosting materials while eliminating the organism.

Many situations perpetually threaten Dover properties, especially rapidly developing storm systems with destructive strength. With high winds, hail, and torrential rainfall that can often accompany powerful storm systems that can approach the region from any direction, we understood the importance of developing a qualified team of professionals that could immediately respond amid this crisis and provide effective mitigation and recovery solutions for customers in their time of need.

Flooding is a common consequence of these destructive storms, and this has promoted a need for our SERVPRO team to evolve into a restoration team capable of handling even considerable flood loss situations. We have high-efficiency extractor units that can work to quickly remove standing water throughout any Dover home and pave the way for the drying that your house needs to return to preloss condition.

With our 24/7 response to storm damage in Dover, we can help homeowners to mitigate their loss before restoration costs become astronomical. With rapid drying solutions and detection tools, we can monitor our thorough moisture removal process and address any lingering damp pockets to prevent secondary effects like mold growth from also threatening your house.

Water loss incidents are the most common threatening scenario that homeowners in Dover contend with throughout their lives. Part of this is how widespread and diverse water loss incidents can be, stemming from elements like flooding, structural damage, plumbing breaches, and elevated moisture and humidity in a property. With so many potential causes, our SERVPRO team requires regular advanced training to exceed the base knowledge available to IICRC-Certified Water Restoration Technicians.

We encourage our professionals to pursue secondary certifications that can help our crew more efficiently manage water damage in Dover homes. With accreditations like Applied Structural Drying (ASD) and Applied Microbial Remediation (AMRT), we can address multiple layers of effects and also work to prevent hazardous secondary developments like microbial and mold growth.

Every moment counts when addressing water damage in Dover homes, and our mitigation process can help to manage standing water and drying with our initial visit. We can work to have most drying projects completed in a matter of days, helping you to get back to your life as promptly as possible.

We know that we are not the only choice that you can make for restoration services, but we know that you can trust in our certified technicians to help you through every damaging situation that threatens your house. Our SERVPRO of Dover – Rochester team, has the expertise and the industry-leading equipment to make all loss incidents “Like it never even happened.” Give us a call today at (603) 743-4301.

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We Arrive Right Away To Begin Water Removal Restoration In Rochester

9/6/2019 (Permalink)

A wall covered in plastic as part of our water removal drying process With our training and advanced equipment and products, we can rapidly dry out soaked areas after a storm.

Water Removal Rochester – Overflowing Bathtub

We have many distractions in our lives. One client found out the hard way that taking a phone call while the bathtub was filling was not a good idea. The phone call was urgent and took longer than expected. She forgot about the bathtub until she noticed water running down the stairs to the main floor. The tub had overflowed with water pouring onto the tile floor and out into the hallway. The hallway leads to the stairs. She quickly ran upstairs to shut the water off after hanging up on her friend.

Her next call was to SERVPRO to get help with water removal in her Rochester home. We dispatched a team to her home immediately. Our technicians were concerned about the impact the water would have on her hardwood floors and stairs. She started to mop up as much water as possible to minimize the damage, while she was waiting for our team to arrive.

Consumers can help mitigate water damage from leaks and overflowing sinks or in this case, a bathtub.

  • Mop up water, use towels to blot up the water
  • Wipe water from furniture
  • Remove all items from the area and prop up wet cushions and upholstery
  • Place foil or blocks under the legs of furniture
  • Remove area rugs, especially those that are colored and might leak colored dyes onto the floor
  • Turn on the AC to help dry the home and remove moisture

Once we arrived at the customer's home, SERVPRO quickly vacuumed up all of the excess water. We dried the floors with mops and wiped down all furniture. Fortunately, the situation was brought under control quickly by the homeowner, and there was limited damage to other items in the upstairs hallway and the stairs.

The air conditioning had been turned on by the homeowner. We added dehumidifiers to help with water removal and additional moisture along with high capacity air movers to circulate the air and dry the flooring. The homeowner was concerned about her hardwood floors buckling due to the excess moisture. Fortunately, the combination of quick action, turning on the AC, adding dehumidifiers, and air movers lowered the humidity in the home quickly enough to avoid any damage to the floors.

Call SERVPRO of Dover-Rochester at (603) 743-4301 for 24/7 service. We serve Somersworth and surrounding areas. Quick action reduces the damage from water spills. We're Faster To Any Size Disaster.

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Rochester Property Flooding Mitigation is Best Left to SERVPRO But......

8/5/2019 (Permalink)

Road Flooding Leads to Property Damage in Rochester--Call SERVPRO for Cleanup and Restoration

A DIY? Guide to Effective Flood Damage Cleanup in Rochester

Floods wreak more havoc on properties than tornadoes, hurricanes and lightning combined. Flood-damaged homes often require repair and installation of new drywall among other structures. If your home has suffered flood damage, your primary concern should be your safety and that of your family. Avoid entering the flooded areas until government officials permit you to return to your home. Also, call utility firms and your insurance provider to inform them about the flooding.

Take photos or videos of your home to help substantiate your insurance claims. You should also assess your Rochester home for flood damage by looking out for structural damage like holes, warping, and cracked foundations. To prevent risks to your health, wear rubber gloves, waterproof boots, and waders before you begin the cleanup process.

Some first steps you should take during the flood cleanup process include:

•    Inspecting ceiling and cabinets that could fall over.
•    Removing debris and contaminated items.
•    Checking for clogs from mud or debris, which could lead to water stagnation in your drainage systems, toilets, and bathrooms.
•    Extracting water using shop vacs.
•    Opening the doors and windows to improve ventilation.
•    Using fans, dehumidifiers, and desiccants to dry out your home.

When you do all these things, do not let garbage pile up. Stacked rubbish can exacerbate contamination and attract insects or rodents. Avoid doing structural or electrical work yourself. Instead, hire experienced professionals to assist you. If your basement is flooded, avoid draining it too quickly because rapid pressure changes can cause the foundation to collapse.

With flooding, fast drying is crucial to prevent mold infestation and other issues. Immediate steps may include moving furniture and other belongings to dry areas, lifting carpets, and removing baseboards. This work is daunting for any homeowner, and it is, therefore, advisable to call in SERVPRO franchise professionals to help you with the cleanup and drying efforts.

The risk of further water damage occurring to your home increases with each passing day, making thorough and prompt action vital. We have special equipment that provides fast pump out, and our technicians are experienced in removing water and cleaning up a flooded property. We use powerful portable pumps to extract the water and then dry the house using air movers and dehumidifiers.

Our Water Damage Restoration Technicians (WRTs) take repeated measurements using moisture detection devices like moisture sensors, moisture meters, and thermal hygrometers. With these devices, we locate the areas of a house that are damp and define how wet they are compared to average moisture levels. Thermo-hygrometers measure both the temperature and the relative humidity of a building, enabling us to determine if the drying process is effective. Our SERVPRO technicians follow up the drying process with decontamination and odor removal to return a property to its pre-incident state.

Floodwater can be a big problem in your home in Dover, Somersworth or the neighboring areas. When in need of flood cleanup services, call SERVPRO of Dover-Rochester at (603) 743-4301 for help. We’re Faster To Any Size Disaster.

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