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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fire Damage Cleanup in Your Rochester Home

10/27/2017 (Permalink)

Fire Damage Fire Damage Cleanup in Your Rochester Home SERVPRO is available 24/7 for your fire damage woes.

Fire Damage Cleanup Goes A Long Way In Your Rochester Home


Even when we are extra careful, tragedy can strike. A fire in your Rochester home can break out due to a crimped or frayed electrical cord. If it is caught quickly, the damage can be contained to one room. However, you still have plenty of cleanup and repairs that need to be addressed. It is not something you should attempt on your own, as there are many aspects to fire damage cleanup.

When a fire disaster has struck your Rochester home, it is essential that you get professional help as soon as possible. Contact our staff at SERVPRO once the fire is out so we can assist you in getting your home back to its usual condition. We have the tools and experience needed to work quickly, but efficiently.

The goal of mitigation is to secure your structure and stop further damage. Mitigation can include boarding up openings if needed, winterizing the plumbing to stop pipes from freezing and establishing a temporary source of electricity to the home. Emergency drying is needed if your home is wet from fire-fighting efforts.

SERVPRO technicians focus on cleaning smoke residues from your home and deodorizing odors which are given off by residues. If there are items which cannot be cleaned, we discuss this with you and replace or repair anything needed. Sometimes, items need to be packed out and moved to a different location for cleaning and storage when the building is not secure, or it is too damaged for on-site cleaning.

For specific items like electronics, expensive artwork, refinishing furniture or dry-cleaning clothing, we work with other specialists.

We occasionally need to perform reconstruction on structural components that are damaged by the fire beyond the point where they could be restored to preloss condition. It can also require different skills than standard home remodeling, so in this case, we work with other licensed contractors as well.

Locally Owned Company with National Resources


SERVPRO of Dover-Rochester can handle your fire damage, small or large, and get your house back in shape. Residents in the areas of Rochester, Dover, or Somersworth can give us a call anytime at (603) 743-4301 after a fire emergency.

For more information regarding the city of Dover, click here

Remediating Flood Damage in Rochester

10/20/2017 (Permalink)

Storm Damage Remediating Flood Damage in Rochester After flood damage, SERVPRO's first step is to complete an inspection of your home to properly mitigate the damage.

SERVPRO's Thorough Flood Damage Restoration Process

Being just minutes from the coast makes flooding a regular occurrence in Rochester. If it is not the storm itself, how it affects nearby creeks and Baxter Lake can cause millions of dollars in clean-up and repair costs each year.

Remediating the effects of flood damage in Rochester requires a quick response and trained personnel to put residents back to their homes as fast and safe as possible. To meet this demand, SERVPRO maintains a 24-hour response team. We have the latest in training approved by the restoration industry and access to a nationwide network of equipment.

We start each call with an inspection of the home. We check to ensure the power is off before entering the home in case the rising water compromised the electrical system. The inspector determines how high the water has risen to ensure our team has the proper equipment and how long the home has been under water.

Next, we take out the water. Our IICRC-certified technicians use commercial grade pumps to remove water over two inches in depth. For amounts lower than that we use water extraction wands to draw out all visible water. These same wands also draw out water trapped inside the carpets and floors. In most cases, we complete pumping out water in less than a day.

To try and preserve the carpets and floors, we remove the pad underneath for disposal. If there is no pad, we attempt to dry underneath the carpet using air movers and exhaust fans at opposite ends of the room or hallway to force warm, dry air across the surface.

For wood floors, we examine the floorboards for warping. Technicians drill several holes in the corners or remove a floorboard to perform a visual check. They insert a hose connected to an air mover to dry out underneath the floorboards if there is water present.

Carpets and floors take most of the damage in a flood, but SERVPRO of Dover-Rochester is ready to prevent the loss of structural property. If you need our services or have questions about what we can do to return your home to its pre-flood condition; call us today at (603) 743-4301.

For more information about Rochester, visit https://www.rochesternh.net/.

There are Different Reasons Behind the Development of Mold Damage in Your Dover Attic

10/2/2017 (Permalink)

Mold Remediation There are Different Reasons Behind the Development of Mold Damage in Your Dover Attic Excess Moisture Leads to Mold Damage in Dover Homes

Mold Prevention is Better Than Mold Remediation

The world is full of microbes. Mold is one of the most commonly known of these life forms. In Dover, attics can hold a multitude of these microorganisms. In most conditions, they create little damage, but when certain factors arise, fungi can begin growing out of control and create extensive damage to your attic.
 
Dover homeowners who know how to prevent mold damage can protect their homes better than residents who do not understand how microbes react to indoor environments. Knowing why mold grows more rapidly can help to avoid the situations that allow mold damage to happen. Overlooking the attic of a home as a place of mold infestation happens quite often. However, it can be home to millions of individual microorganisms and their spores, simply waiting for the needed moisture to become active.
 
One reason mold forms in an attic is because heat gets trapped inside. The snow that melts quicker in one area on your roof can help you determine where a ventilation blockage might exist. The heat inside your attic can also hold moist air, allowing for condensation and mold growth. Clearing away anything that blocks the vent system can eliminate this problem.
 
Another situation involving an attic which you can investigate by looking at melted snow on your roof is missing or damaged insulation. When this happens, ice dams become more likely. Seeping water can provide mold the moisture needed to start heavy growth to occur. Replacing the insulation can prevent warm areas on the roof, and the subsequent damming.
 
Ice damming on the roof is not the only reason a roof can leak. A series of cracks around the chimney, loose shingles, rodent activity and some other reasons can cause a roof to leak during even a short rain shower. Finding the leak might require a SERVPRO professional, but checking out your attic with the lights off on a bright sunny day can sometimes show where holes exist. Gently putting a wire or other stiff material through the hole can mark it on the roof for later repair work.
 
Our experienced Applied Microbial Remediation Technician (AMRT) can help point out other areas that can pose problems with mold damage. Prevention is always easier to implement than restoration and is less costly. Minimize the disruption in your family's daily activities and routines by preventing problems that microbial growth can cause.
 
SERVPRO of Dover-Rochester has technicians who are always available to not only take your call but to provide experienced mold remediation and mold damage prevention. Contact us at (603) 743-4301 so we can help you in protecting your home.

More information on this town here.

Professional Water Removal Services For Hotel, Motel Managers in Dover

9/30/2017 (Permalink)

Commercial Professional Water Removal Services For Hotel, Motel Managers in Dover Travelers look for a comfortable, great smelling room as a home away from home while on the road. Contact SERVPRO after a water emergency.

SERVPRO Technicians Remediate Water Damage as Well as Offer Preventative Measures for Your Commercial Property

As a hotel or motel owner in Dover, dealing with water issues can be a pain. However, with the right support, you can easily install a variety of flood and water control features that help keep water away from your building, limiting your damage during major events.

If you are among the multitude of property owners currently experiencing a need for commercial water removal services in Dover, give us a call for help. We are available 24-hours a day, our emergency response teams have access to advanced equipment and many resources that help get your hotel back to normal operations as soon as possible.  

Your local SERVPRO has experience in dealing with a variety of water removal situations. We offer water extraction, restoration, cleaning, and drying services that effectively mitigate water damage on your property. Our technicians can clean your carpeting and other upholstery items, as well as restore any furniture damaged by the event.

SERVPRO technicians go through each affected area thoroughly, with water extractors of all shapes and sizes. We can get into the smallest areas, leaving water with nowhere to hide. We offer full-service solutions while managing the entire restoration from start to finish.

Thinking ahead is always your best bet, and SERVPRO can help you do just that. We can perform many services such as the installation of additional drainage, grading, backflow valves, and submersible pumps. Our technicians also check your buildings gutters and downspouts to ensure they are in working order, all of which help you keep water away.

With an entire Green Fleet stocked and ready to deploy at a moments notice, there is no job too big or too small. We have experience in handling water removals in high-rise multi-floor hotels and smaller single story motels. The state of your business becomes our top priority; we take pride in offering valuable solutions that you can trust during an emergency.

Contact SERVPRO of Dover-Rochester to begin your properties' restoration, today. We help customers just like you throughout the Rochester, Somersworth areas. Call anytime, day or night; we have technicians standing by to assist. (603) 743-4301

For more information regarding Dover, click here

Will My Dover Home be Flood Damaged in the Next Storm?

9/20/2017 (Permalink)

Storm Damage Will My Dover Home be Flood Damaged in the Next Storm? If your home is at a lower elevation, it is more likely to experience flooding.

Three Reasons Your Home May Flood During a Rainstorm

New Hampshire has a relatively wet climate, meaning rain and snowstorms are frequent throughout the year. Why, then, do some cause flood damage in Dover, while other seemingly worse storms cause minimal damage? There are many qualities of a storm that contribute to its flood risk, and raw rainfall numbers can sometimes be misleading as a determiner of flood risk. While deluges do almost always cause some amount of flooding, even less than an inch of rain can potentially lead to significant flooding in the area. Here's how you can tell if your home might flood in a future storm.

Unstable and Saturated Soil

Saturated or unstable soil has significant potential to cause flood damage in Dover. When the soil has been upturned on a large scale or saturated with water, its ability to absorb and contain rainwater decreases sharply. Construction sites or past landslides near your home could increase the likelihood of your home flooding in future storms.

Home Elevation

If your home is on a hilltop, the chances of it flooding are much lower than other nearby areas. Conversely, SERVPRO sees an increased rate of flooding for homes at lower elevations or in flat areas. Homes that are higher relative to the surrounding area are less likely to flood. Note that raw elevation has little say in this, as even a home that is five thousand feet above sea level may still flood if most of the community is at a higher elevation.

Rainfall Levels and Location

Heavy rain is the most impactful factor behind whether your neighborhood floods and how severe the damage is, but the location of that rainfall can be equally important. Rain that falls directly on your home or uphill from it is likely to be much more dangerous than storms concentrated further away or on lower-elevation areas.

SERVPRO of Dover-Rochester is ready 24/7 to respond to reports of storm flooding in the local area. We get there faster and begin treatments sooner to help eliminate damage at its source. Call us at (603) 743-4301.

For more information about Dover, visit http://www.ci.dover.nh.us/.

Why Seek Professional Help For Mold Damage In Dover

9/10/2017 (Permalink)

Mold Remediation Why Seek Professional Help For Mold Damage In Dover Once you recognize that there is an excessive amount of mold present in your home, it is time to call SERVPRO to investigate the cause and remediate.

Prevent or Combat a Mold Infestation With the Help of Our Certified SERVPRO Technicians

One of the complications, when water saturates your home's structure and belongings, is mold growth and damage. If moisture continues unabated, a Dover building can show signs of mold infestation within 24 to 48 hours. Proper cleanup of the mold must follow the procedures developed by the Environmental Protection Agency (EPA), a task that is best completed by mold remediation professionals.
 
Mold damage in Dover is both unsightly and hazardous when found in a dwelling. The mold spores activate when they come in contact with a source of moisture, and they then multiply on organic surfaces like wood, drywall, and fabrics. Mold harms the surfaces where it is found, consuming the materials it inhabits which causes them to weaken. Our mold remediators receive advanced instruction in effective methods to remove current mold damage and ways to prevent future infestations.
 
When a mold colony grows, it produces additional mold spores which can cause health effects in individuals sensitive or allergic to these substances. Because of this possibility, it is crucial to deal with the outbreak in such a way that mold particles do not spread throughout your dwelling. SERVPRO invests in up to date equipment that contains the mold problem through negative air pressure and several HEPA filters. These air scrubbers are most effective when used by our certified personnel, who further protect themselves with personal protective equipment during the mold remediation.
 
Once the moldy area is contained with plastic barriers and air scrubbers, we remove the colonies and any surfaces the roots of the mold infiltrate. SERVPRO technicians are familiar with local requirements for disposal of this hazardous waste, and we discard the moldy materials carefully. We proceed to the application of antimicrobial treatments on non-porous surfaces within the moldy area to slow or halt the growth of further mold.
 
Before mold remediation completes, SERVPRO crews seek and eliminate the moisture source that led to the mold damage. Mold spores are always present, but without water they usually are benign. We find the leak or condensation and arrange to have this issue resolved so that excessive moisture disappears. Mold can proliferate just because of high levels of humidity in your home, so we work with you to lower ambient humidity to between 30 and 50 percent.
 
Count on SERVPRO of Dover-Rochester to have the crews and equipment to contain and remove active mold colonies in your home safely and quickly. If you suspect mold has taken hold in your property, call (603) 743-4301 for a speedy consultation and professional remediation plan.

For more information regarding Dover, click here

Be Aware Of The Hidden Signs Of Water Damage In Dover

8/23/2017 (Permalink)

Water Damage Be Aware Of The Hidden Signs Of Water Damage In Dover SERVPRO Tips for Water Damage in Dover Homes--Keep Checking for Leaks and Stains

SERVPRO Suggestions to Spot Water Damage in Your Home

Water damage is something no homeowner wants to face. A leaking appliance, broken washer hose or a plumbing problem can all-cause water damage. Leaks that are not treated harm your Dover home and cause structural damage. Unchecked water problems even carry a risk of mold growth.
 
SERVPRO recommends that homeowners in Dover check for hidden signs of water damage. There are obvious signs such as a pool of water on a floor or drips running down an internal wall. Visible signs of leaks are your cue to call us straight away – We’re Faster To Any Size Disaster. However, there are some hidden signs of water damage to look for, too. Watch out for these, and you could save yourself a lot of time and expense.

Water stains – if there is a rusted looking stain on your ceiling, there might be a leak. Check out your ceilings regularly for stains or water marks.
 
Peeling wallpaper or raised paint – a leak behind a wall often causes wallpaper to peel away from the surface, and it might also create raised lines or spots in the paint.
 
Swollen wood – water causes wood to swell. SERVPRO finds that for some of our customers, the first sign of a leak is a swollen wooden door or cabinet.
 
Wet patches without a spill – if you notice damp patches in your carpet or on your wood or tile floors, pay attention. Sometimes a wet patch simply means a spill that no one told you about, but sometimes it means a leak.
 
Dark grout on tile floors – water damage causes the grout to get wet and even grow mold, which results in darker coloration. Keep an eye on tiled floors, especially around the toilet, tub, dishwasher, or in the laundry room.
 
When you notice one of these signs of hidden water damage, SERVPRO is on hand to help remedy the situation. We carry out a thorough assessment of your home, including the use of moisture meters and probes to test for moisture inside walls, behind cabinetry, and under floors. Our IICRC-certified technicians are equipped with extraction wands, pumps, dehumidifiers and air movers to handle the moisture and restore your home quickly.
 
For help with leaks in Dover, Rochester, Somersworth and the surrounding area, call SERVPRO of Dover-Rochester at (603) 743-4301 today.

For more information click here.

Fire Restoration - Fire & Smoke Damage

12/16/2016 (Permalink)

Fire Damage Fire Restoration - Fire & Smoke Damage Fire Damage in the basement of a local Church. The Church is a historical building built approximately 120 yrs ago & is home to 2,500 parishioners.

Fire and smoke damage to your home or business can be a huge and unexpected bump in the road.  SERVPRO has over 40 years of experience in the fire and smoke restoration business.  At SERVPRO, our disaster restoration experts will be there to help you clean up and restore your home or business to its pre-loss condition.  Our certified team offers customers professional restoration expertise while providing the highest level of integrity, quality and service, including but not limited to the following:

  • Work directly with your insurance company and assist you in the claims process
  • Deal directly with professional dry cleaners to get your clothing back to you quickly
  • Smoke and odor removal, sanitation and air purification
  • Structural cleaning with environmentally friendly methods
  • Cleaning and storage of personal belongings
  • Climate controlled storage
  • Complete Demolition
  • Thermal Fogging and Ozoning on site or in our cleaning facility

Fire spreads a variety of chemicals and soot, depending on the source of the fire.  This creates challenges in cleaning and decontamination, which can be hindered if not done properly.  In addition, smoke can be caustic in nature resulting in the necessity for prompt removal to minimize damage to fabrics, ferrous metals, electronic devices, chrome and painted surfaces.  Our Disaster Restoration Experts are ready to respond 24 hours a day to start the cleaning and restoration process to help minimize the damage.

Our project managers will support you throughout the entire restoration process, informing you every step of the way.  Property damage by fire, smoke and especially water must be treated promptly and efficiently to ensure the best results and prevent further damage.  We are available 24 hours a day, 365 days a year including holidays for any emergency. At SERVPRO, our IICRC certified team will make sure your loss situation is handled correctly and professionally to minimize discomfort, inconvenience and unnecessary additional costs. We specialize in insurance claims and we'll even bill the insurance company directly so you have one less thing to worry about.

We know a home or business disaster such as a fire is a traumatic event.  No one expects a fire to happen to them, and therefore they frequently are unprepared for what they must do to help return their lives back to normal.  Our goal is to help you regain control to make your damage "Like it never even happened."

Homeowners: Tips to Prevent Frozen Pipes in Below-Freezing Weather

12/12/2016 (Permalink)

 As the weather dips into colder temperatures, it is crucial to protect your home’s water pipes against freezing. Untreated pipes in your basement and crawlspaces can be an expensive and scary scenario for any homeowner.

Why Frozen Pipes Are a Problem

Water expands as it freezes. This expansion puts extreme pressure on whatever is containing it, including metal or plastic pipes. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor water faucets, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Also, pipes that run against exterior walls that have little or no insulation are also subject to freezing.


A 1/8-inch crack in a pipe can leak up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold.


In the U.S., frozen pipes cause significant damage every year, but they often can be prevented. Taking a few simple steps, even now, may save you a lot of aggravation and expense.

Prevention

There are three common causes of frozen pipes:

1. Quick drops in temperature
2. Poor insulation
3. Thermostats set too low

Luckily, there are a number of preventative steps you can take to keep your pipes from freezing:

  • Check the insulation of pipes in your home’s crawl spaces and attic. Exposed pipes are most susceptible to freezing.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc., and only for the use intended (exterior or interior). Closely follow all manufacturers’ installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.
  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
  • Open cabinet doors to allow heat to get to uninsulated pipes under sinks and appliances near exterior walls.

If Your Pipes Do Freeze ...

  • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
  • If your house or basement is flooding, turn off the water valve and call 1-800-SERVPRO.
  • Do not touch or use electrical appliances in areas of standing water due to electrocution concerns.
  • Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Every year, many building fires are caused by people trying to thaw frozen pipes. All open flames in homes present a serious fire danger, as well as a severe risk of exposure to lethal carbon monoxide.
  • You may be able to thaw a frozen pipe with the warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
  • Again, if your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on and call 1-800-SERVPRO. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it. Likely places for the water turn-off valve include internal pipes running against exterior walls or where water service enters a home through the foundation.
  • If you will be going away during cold weather, leave the heat set to a temperature no lower than 55°F.

9 Positive Effects of Giving to Charity

12/9/2016 (Permalink)

You might be surprised to learn that, ultimately, it might be you who reaps some of the best rewards of your donation. Here are nine positive effects of giving to charity.

1. Experience More Pleasure
In research conducted by the National Institutes of Health2, participants who chose to donate a portion of $100 they were provided enjoyed activated pleasure centers in the brain. Although this experiment was controlled and scientific, it did show that donating money simply makes you feel better, which is something we can all benefit from.

2. Help Others in Need
We don't live in a perfect world, and there's never going to be a perfect time to give—but there are always people out there in need of help.

3. Get a Tax Deduction
If you give to an IRS-approved charity, you can write off donations on your tax return. Donating your cash is a great way to reduce the amount of money you send off to Uncle Sam, and for a good cause, to boot.

4. Bring More Meaning to Your Life
When you donate money to charity, you create opportunities to meet new people who believe in the same causes that inspire you. That, and making a real impact on those causes, can infuse your everyday life with more meaning. 

5. Promote Generosity in Your Children
When your kids see you donating money, they're much more likely to adopt a giving mindset as they grow up. 

6. Motivate Friends and Family
When you let your friends and family know of your charitable donations, they may find themselves more motivated to undertake their own efforts to give.

7. Realize that Every Little Bit Helps
You don't need $10,000 to make a difference in someone's life. In developing countries, even just a few US dollars could result in a week's worth of meals for a starving child, much-needed medical attention, and even improved schooling. 

8. Improve Personal Money Management
If you set a scheduled $100 donation each month for a particular charity, that can motivate you to be more attentive to your own finances in an effort to ensure you don't default or fall behind in your monthly donations. Anything that gets you to pay closer attention to your bank account is a good thing—especially when it helps those in need.

9. Give, If You Can't Volunteer
This might not necessarily be a positive effect of charitable giving, but if you're too busy to volunteer or otherwise donate your time, giving money is the perfect workaround. Never think that you can't improve someone's life or the world itself if your personal or professional schedule won't allow the time. Writing out a check is a simple way to show you're willing to help others in any way you can.

Do you know of any other positive effects of donating money to charity?

Movember

11/28/2016 (Permalink)

General Movember "Growing facial hair is fun. Helping out my fellow man by growing a flawless moustache is as good as it gets." -Tyson Bostrom

Since the beginning of the month, we have been contemplating the spirit of Movember whose origins are to raise awareness for men’s health issues. If you are interested, you can donate directly on the Movember.com website.

To a lesser and more entertaining extent, we thought this would be an excellent chance to show you the efforts of our fantastic Project Manager, Tyson. He believes strongly that cancer awareness and research is important for all cancers, and is quite excited to embarrass himself this month in the hopes of raising a few dollars. This is Tyson’s fourth year in a row participating in Movember.

If you would like to make a donation via Tyson’s page, visit https://us.movember.com/donate/payment/member_id/8610093/.

We would like to thank all who have already donated -- every penny makes a difference!     

Thank you!

11/22/2016 (Permalink)

It’s Thanksgiving week, and you’re probably looking forward to spend the weekend feasting with family and friends!

But before we get to the weekend, we want to spend some time saying ‘thank you’ to all those who’ve helped make our business what it is. If it wasn’t for you, we wouldn’t be so happy and successful doing what we love!

On that note, we’d like to give out a huge thank you to all of our customers for using our services, giving us feedback – both positive and negative, helping us build a better company and staying with us while we do.

Have a Happy Thanksgiving!

Hurricane Matthew

11/21/2016 (Permalink)

Storm Damage Hurricane Matthew Two feet of water filled the downstairs of this apartment during Hurricane Matthew.

Our crews are finally coming home in time for Thanksgiving! They have been helping clean up in North Carolina after the mess Hurricane Matthew left behind.  This picture shows damage in an apartment building before we performed services. 

SERVPRO has the best Storm Team in the country, equipped to mobilize wherever disaster strikes. Our franchise is proud to play a part in helping people all over the nation in need of assistance.