What our Customers say...
Water Damage Testimonials
It was a difficult process, but it had to be done, and I would certainly call on you again if we ever have anything like this happen. Hopefully it will be a once in a lifetime thing.
I thought our wood flooring was lost for sure. I never imagined that anyone could restore the boards that were buckling up so badly. The floor looks perfect. Much thanks.
I’ve never seen a team move as quickly to repair damages as I have with your crew. Thank you for the work you did in my home that made it so my family could stay here even through the restoration process.
Five Stars for the crew from SERVPRO! Thanks again for cleaning up our mess so quickly.
I want to express to you my sincere appreciation for the work your company, and specifically five employees, did for my wife and I after a long-running water leak in the basement was discovered this past week.
USAA Insurance Company selected your company based on what I believe is a level of professional trust that pays large dividends to all parties involved in these events.
Once your company was turned on, the response to me was very quick. Tyson Bostrom came out to the house to do the initial damage survey as you know, and laid out the actions the company would take over the following days....a solid and easily understood overview, and one that gave me confidence the damage assessment and cleanup would be done right. I was not disappointed in any way in that regard.
The gentlemen you sent to do the work, Steve, Jesse, Dave, and Paul, made up a very impressive team. I spent a good number of hours down at the site making records for my personal loss, and had the LONG opportunity to watch them go through a systematic process for removing the water and damaged goods, and finally cleaning up the area to allow it to dry and not have the mold return. They worked tirelessly from the time they arrived, till the end of the day, and it was clear, it would not be an 8-5 job. I can't imagine how long it would have taken a layman (aka, me) to do what they accomplished during this past week.
Please pass on to the team our sincere thanks for the quick response, great attitudes and professionalism, and an outstanding job completed. I would honestly enjoy seeing any member of this team in the future, though preferably under different circumstances. Thanks again.
I just wanted to write you about the service I received this weekend.
Rich came out on Saturday to survey the damage caused by a leak under the toilet. I had made an emergency call. After surveying the damage he came up with a plan to have a crew out the next morning instead of working that night (my request and agreement). The crew was on time Sunday morning. The plan was discussed and the team went to work. I am very particular about the appearance of my house and the work done in my house. I can tell you that I was and continue to be very impressed with the quality of work that was performed. The work was done not only in a short amount of time, but with absolutely no cleanup required by me. They did all the cleanup - very little required because of the quality of work.
I hardly ever recommend service contractors, but I would highly recommend your staff and services. I hope you take the time to tell your crew that they did a fantastic job.